Our privacy policies require that we verify this request has been authorized by our customer before we can release any Personal Information (PI). The California Consumer Privacy Act (“CCPA”) provides that all requests are subject to information security limitations under Section 501(b) of the Gramm-Leach-Bliley Act (“GLBA”).
The following methods are designated by us for submitting a properly completed “Request to Know” form:
1. You may submit your "Request to Know" form by calling (661) 371-2000 or toll free at (888) 521-5070 and telling our representative that you would like to complete and submit a "Request to Know" form over the telephone. Representatives are available Monday thru Friday during our normal business hours which are from 8:00am until 5:00pm (PST).
2. You may email your completed request to firstname.lastname@example.org.
3. You may mail the completed form to us at the following address:
ATTN: Customer Service Department, 5000 California Avenue, Suite 110, Bakersfield, CA 93309
4. You may also submit your request in person at any of our Branch locations.